I’VE NEVER BEEN KEEN on sorting out money matters over the phone. I used to get very flustered indeed.
Once I was sorting out a mobile phone account on a very bad line. A cheerful young man was taking my details and suddenly asked for my ‘brown sock code’.
In my nervousness, I was perplexed. Brown sock code? What on earth is a brown sock code? I was about to open my mouth to question him about it when, thankfully, my eyes fell on my cheque book.
Ah. My bank sort code.